Now showing items 1-2 of 2
Insights into the efficiencies of on-shore wind turbines: A data-centric analysis
Literature on renewable energy alternative of wind turbines does not include a multidimensional benchmarking studythat can help investment decisions as well as design processes. This paper presents a data-centric analysis ...
Adopting TQM approach to achieve customer satisfaction : A flour milling company case study
(Emerald Group Publishing Limited 2012, 2012)
Purpose – The purpose of this paper is to present the results of a survey of customer satisfaction with regard to the strategy of total quality management (TQM) adopted in a wheat flour milling company. Design/methodol ...