Browsing Mechanical Engineering by Author "Qureshi, Mohamed Rafik"

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Assessment of retail practices for providing enhanced value added services and improved customer satisfaction using lean manufacturing approach

Shakoor, Mwafak; Qureshi, Mohamed Rafik; Abu Jadayil, Wisam; ETAL.. (Dergi Park, 2017)

The purpose of this study is to apply lean manufacturing principles in retailing services for enabling retail managers to understand takt time and value added services (VASs) in order to achieve benchmarked retail efficiency. ...