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ERP Training and Evaluation: ERP Life-Cycle Approach to End-Users’ Characterization and Competency Building in the Context of an Oil & Gas Company
(IBIMA Publishing, 2010)
This paper highlights the criticality of the ‘End-Users’ factor to the success or failure of the ERP venture. This descriptive case highlights the ineffectiveness of the current approaches to ERP end-users’ “training and ...