Now showing items 1-1 of 1

    • TQM Practices in Public Sector: Case of Finnish Healthcare Organizations 

      Ajmal, Mian; Ville Tuomi; Petri T. Helo; Maqsood Ahmad Sandhu (IGI Global Publishing, 2016)
      This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM ...