Show simple item record

dc.contributor.authorNahyan, Moza Tahnoon Al
dc.contributor.authorB, Fildes
dc.contributor.authorA, Sohal
dc.contributor.authorHawas, Yaser
dc.descriptionMoza Tahnoon Al Nahyan, Amrik Sohal, Yaser Hawas, Brian Fildes, (2019) "Communication, coordination, decision-making and knowledge-sharing: a case study in construction management", Journal of Knowledge Management.en_US
dc.description.abstractPurpose This paper aims to examine four key management processes, namely, communication, coordination, decision-making and knowledge-sharing, to determine how these impact on transportation infrastructure project success. The context for this study is the construction of a major highway in the United Arab Emirates. Design/methodology/approach Multiple sources of data are used in this case study that include the following: examination of various documents relating to the project in question; interviews with ten key stakeholders involved with the construction of the project; observations made during the site visit and interviews conducted with four site engineers; a focus group conducted with six key stakeholders involved in the project; and finally interviews conducted with the Minister of Public Works and the Director-General of the Ministry of Public Works. Analysis was conducted using NVivo. Findings Identification and involvement of key stakeholders, particularly in the early phases of a construction project, is found to be highly critical. Managers must develop detailed understanding of stakeholders’ influence in terms of their legitimacy, power and urgency in achieving effectiveness of the management processes. Originality/value The study highlights how different stakeholders influence communication, coordination, decision-making and knowledge-sharing at different stages of the construction project. Hence, understanding stakeholder’s level of legitimacy, power and urgency across the different stages of a project is highly critical.en_US
dc.publisherEmerald Group Publishing Limiteden_US
dc.subjectDecision makingen_US
dc.subjectConstruction industryen_US
dc.subjectKnowledge sharingen_US
dc.titleCommunication, coordination, decision-making and knowledge-sharing: a case study in construction managementen_US

Files in this item


There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record